# Menace Voice documentation

> Build a voice agent, connect your systems, and operate every conversation with confidence.

Build conversational agents that answer phone calls, qualify leads, support customers, and talk to visitors on your website. Menace Voice connects a visual conversation workflow to speech models, tools, knowledge, and your telephony provider.

Start with one successful browser conversation. Then publish the reviewed agent, connect a delivery channel, and use the run record to verify the result.

<Columns cols={2}>
  <Card title="Make your first call" icon="microphone" href="/getting-started/first-agent">Create an agent, configure its models, and speak to it in the browser.</Card>
  <Card title="Build the behavior" icon="diagram-project" href="/voice-agent/introduction">Design prompts, pathways, tools, knowledge, and structured outcomes.</Card>
  <Card title="Connect phone and web" icon="phone" href="/getting-started/connect-telephony">Route inbound calls, trigger outbound calls, or embed an agent.</Card>
  <Card title="Develop with the API" icon="code" href="/api-reference/overview">Use authenticated REST endpoints, SDKs, and workspace MCP.</Card>
</Columns>

## The path to production

| Stage | What you do | What to verify |
| --- | --- | --- |
| Configure | Choose hosted or self-hosted, then connect your model providers | Model validation succeeds in the target workspace |
| Build | Define the conversation and its tools | The draft has a complete path to an end node |
| Test | Run text tests and a Web Call | Correct answers, tool arguments, audio, and failure behavior |
| Publish | Release the reviewed draft | The expected definition is the published version |
| Connect | Add a phone route, outbound trigger, or website embed | A completed call reaches the intended agent |
| Operate | Review runs, costs, reports, and delivery to your systems | The transcript and downstream business result agree |

## Find the right reference

- **Start** explains the platform and the first working conversation.
- **Build** covers workflow design, models, voice, nodes, and tools.
- **Connect** covers telephony providers, web deployment, integrations, and campaigns.
- **Operate** covers release checks, run review, billing, troubleshooting, and self-hosting.
- **Developers** covers data contracts, SDKs, and AI coding assistants.
- **API Reference** documents the endpoints in the checked-in OpenAPI specification.

<Note>
The [custom in-app guides](https://voice.menaceui.com/docs) remain available. Their builder and coding-agent handbooks are also included here from the same source.
</Note>